Question 1

How long are therapy sessions?

Accepted Answer

Sessions last 45 minutes and are typically weekly. Sometimes the frequency of sessions need to change, but this would be addressed on a case-by-case basis.

Question 2

How do I initiate the therapy process?

Accepted Answer

It's easy. Just contact us either by email or phone. We will then set up a phone call (approximately 10-15 minutes) to learn more about why you are seeking services and to determine if our practice can assist you. We may then schedule an initial psychological consultation session to learn more about you, identify goals for treatment, and discuss our treatment recommendations.

Question 3

How can I prepare for my first session?

Accepted Answer

Please visit the new patient section of our website, and click on the appropriate forms. From there, you can review, print, and complete forms that are necessary for your first session.

Question 4

Do you prescribe medication?

Accepted Answer

Psychologists in the state of New Jersey cannot prescribe medication. Psychiatric referrals can be provided if necessary.

Question 5

Do you accept insurance?

Accepted Answer

The Healthy Mind is considered an out-of-network provider and does not accept insurance.  Many insurance plans provide reimbursement for psychotherapy services (assessments, group, and individual therapy). The Healthy Mind will provide you with monthly insurance statements with the necessary codes for possible reimbursement from your insurance provider or flexible spending plan. 
 
Please note that out of network benefits depend on your individual policy product which may cover all, part, or none of your expenses. There is no guarantee you will be reimbursed and you are ultimately responsible for your fee.
 
Most insurance plans will deny coverage for an assessment used to establish an educational diagnosis (i.e., learning disabilities). Medical insurance carriers view this as the responsibility of the patient’s school. However, coverage may be provided if the question prompting testing is the relationship of the academic problem to some other medical problem or medical treatment. It is responsibility of the patient and/or their family to clarify this with their insurance carrier.

Question 6

How can I learn more about what my insurance covers?

Accepted Answer

It is recommended to obtain pre-approval for out-of-network benefits and get clear feedback about reimbursement rates from your insurance company prior to receiving services with The Healthy Mind. 
 
Common questions to ask include:
Do I have coverage for out-of-network mental health outpatient visits?
What is my deductible and has it been met?
What percentage of therapy service fees are covered? please inquire about the following CPT codes: 
Consultation - 90791
Individual therapy - 90834
Group therapy - 90853
Psychological/psychoeducational testing -  96130 / 96131 / 96132 / 96133 / 96136 / 96137
How many visits per year are allowed?

Question 7

What are your fees?

Accepted Answer

Please connect with us to discuss our current fees.

Question 8

What form of payment do you accept?

Accepted Answer

We accept cash, checks, or credit cards.

Question 9

What is your cancellation policy?

Accepted Answer

The Healthy Mind is committed to providing all our patients with exceptional care.  Therefore, we kindly request a minimum of 24 hours notice to cancel your appointment to allow for us to offer services to others. If notification is not provided you will be charged the full amount of your missed session. Please note, insurances companies usually do not reimburse for missed or late cancellation appointments.

Frequently asked questions